HEXIGON

SalesGo - Information System Management (ISM)

Enhanced integration with streamlined client management, automated workflows, and customizable dashboards for real-time insights.

Capabilities

End-to-end CRM configuration & customization
Automated lead-to-cash workflows & multi-stage approvals
Role-based, Lightning-UI dashboards & real-time reporting
Secure API integrations with ERP & marketing tools

Technologies

Salesforce Sales Cloud (Apex, LWC)
Lightning Web Components
MuleSoft for API integration
Heroku & PostgreSQL for extensions

Team

5 Software Engineers
3 Testers
1 Product Owner

Outcome Achieved

40% drop in data-entry errors
25% faster support case resolution
+15% upsell revenue in 6 months
95% adoption rate across sales, support & marketing teams

SalesGo

Value Delivered

Transforming Sales & Service with Unified Data and Automation

Centralized all customer data into a single source of truth, eliminating duplicates and silos; automated routine tasks cut ~40% of manual work; self-service reporting empowered managers to act on sales dips and service bottlenecks in real time; encrypted API sync ensured seamless, secure data exchange across CRM, ERP and marketing platforms, enabling targeted campaigns.

Customer

SalesGo ISM

SalesGo ISM is a major Vietnamese retail-service enterprise operating 150+ outlets across 30 provinces with 2 000+ employees. They serve over 1 million unique customers annually and needed to unify fragmented sales, support and inventory data to enable a truly customer-centric operation.

Key Highlights

Unified POS, e-commerce & call-center data into Salesforce.

Automated lead assignments & approval chains, slashing manual delays.

Drill-down KPI dashboards for all teams.

Real-time analytics on customer behavior, stock levels & campaign performance.

Tailored Lightning UI for rapid adoption and minimal training.

Customer Testimonial